Terms of sale
TaxFor customers in Sweden, "moms 25%" will be added.
For customers in the EU, but outside of Sweden, no tax will be added to the invoice if the customer has a VAT number. Customers outside of Sweden will pay tax according to local laws in the customer's country.
ShippingFor small parcels which can be treated as letters a cost of SEK 30 will be charged. Larger parcels will be sent by DPD at the costs from the DPD pricelist.
FeesNo extra fees will be charged.
Terms of paymentTen (10) days net. (More than 10 days might be accepted on special request.)
Penal interest on arrearsMinimum lending rate + 8%
Reminder feeSEK 50 according to Swedish law.
Euro paymentIf you would like to be invoiced in Euros we will only be happy to help. Please contact us on +46 8 358036 for details.
PricesAll prices in the Catalogue or otherwise quoted by PICTROL are in SEK or EUR and excluding VAT. All prices are subject to alteration by PICTROL without notice.
Delivery timeAbout two to ten working-days depending on the type of the product.
Delivery termsAs a letter or as a parcel by DPD. Heavier goods will be sent by UPS or TNT. We deliver to all countries in Scandinavia and also to the Baltic states.
Return policyYou have the right to return the goods within 3 weeks after your receipt of the product on condition that the product is in resaleable condition. For all products returned under "3 weeks Return Policy", the customer is responsible for all shipping charges.
WarrantyIn case of warranty repair you must contact us be e-mail or fax to get a Return Authorization number before you send anything in return.
Warranty timeProducts from Minicom 3 years. From NTI 2 years (3 years for an extra fee).
Applicable lawsThese Terms and Conditions and the Contracts concluded hereupon are governed by and construed in accordance with the laws of Sweden.